When your computer stops working, you need it fixed quickly and correctly — without boxing it up and shipping it off to a service centre. Clayton IT comes to your home or office, diagnoses the issue on the spot, and carries out repairs right at your desk wherever possible. If a component needs workshop attention, Ian collects the machine and returns it once the work is complete.
Hardware and Software Repair
Computer repair covers both physical and software-based problems. On the hardware side, issues can range from dust-clogged components and failing drives to burnt-out RAM, damaged connectors, and overheating processors. On the software side, operating system corruption, driver conflicts, and malware infections are among the most common causes of serious performance problems.
Ian works with a professional suite of diagnostic tools — hardware and software — that identify the root cause of issues quickly, rather than working through trial and error at your expense.
Common Repair Issues
- Slow or unresponsive performance — often caused by malware, failing drives, or bloated startup processes
- Won’t start or boot loop — operating system corruption, drive failure, or hardware faults
- Overheating and shutdowns — dust accumulation, failing fans, or degraded thermal paste
- Virus and malware infection — full removal and security hardening to prevent recurrence
- Screen, keyboard, and hardware damage — component-level repair or replacement
- Data loss and recovery — files recovered where possible before any repair work begins
Mac and Windows
Clayton IT repairs both Mac and Windows machines — laptops and desktops. Whether you’re running macOS or Windows 11, Ian has the tools and experience to diagnose and resolve the issue. In over 20 years of computer repair in Victoria, very few problems have been truly insurmountable — though some ageing machines do reach a point where replacement is the more practical answer, and Ian will tell you honestly when that’s the case.
Data Backup Before Any Repair
Where the machine allows it, Ian backs up your data before carrying out any repair work. Your files are protected regardless of the outcome, and recovery is straightforward if the worst happens.
Rates
$140/hr — remote and on-site
$160 first-hour minimum for on-site visits
Straightforward pricing. No hidden fees.
Book a Repair Visit
Call or text: 250-882-6111
Email: info@claytonit.ca
Clayton IT — expert computer repair in Victoria BC, at your location.