Technology problems are frustrating — and they rarely happen at a convenient time. Clayton IT provides responsive, on-site tech support across Greater Victoria for home users and small businesses. Rather than spending hours troubleshooting on your own or waiting days for a service appointment, Ian comes to you — often the same day or next day — and resolves the issue directly.
What Tech Support Covers
Tech support is a broad category. Some of the most common requests Clayton IT handles include:
- Computers and laptops — slow performance, errors, crashes, and general troubleshooting
- Email and accounts — setup, password recovery, account access, and configuration across devices
- Phones and tablets — setup, syncing, connectivity, and troubleshooting for iOS and Android
- Printers and peripherals — installation, driver issues, and wireless connectivity
- Smart home devices — setup and troubleshooting for smart TVs, streaming devices, and connected home tech
- Anything that isn’t working — if technology is causing you grief, it’s worth a call
On-Site and Remote Support
Many issues can be resolved remotely — Ian connects securely to your machine and works through the problem without needing to visit. For anything that requires hands-on attention, or for clients who prefer in-person service, Ian comes to your home or office. No dismantling, no courier boxes, no waiting in line at a retail counter.
Patient, Clear Communication
Not everyone wants a technical explanation — some people just want it fixed. Others want to understand what happened and how to prevent it next time. Ian adapts to what works best for each client, explaining things clearly and without condescension. You’ll know what was done, what it cost, and what to watch for going forward.
Rates
$140/hr — remote and on-site
$160 first-hour minimum for on-site visits
Straightforward pricing. No hidden fees.
Get Help Today
Call or text: 250-882-6111
Email: info@claytonit.ca
Clayton IT — responsive tech support in Victoria BC, at your location.